Customer Portal
Your Ingestics purchase is managed through Freemius, our licensing and checkout platform. The customer portal is where you handle everything about your account — no support ticket needed.
What can you manage in the portal?
- Licenses — view your license keys, check which plan they belong to, and deactivate a site to free a seat.
- Downloads — download the latest paid-edition ZIP for your plan.
- Billing — update your payment method, view and download invoices, and change billing details.
- Renewals — check your renewal date, or cancel auto-renewal (your license keeps working until the term ends).
- Account — change your email address or password.
How do I log in?
Sign in below with the email address you used at purchase. Freemius sends a secure login link if you’ve forgotten your password — the portal is embedded on this page, so you never leave the site.
## Related
– Activating a license in the plugin: see the [docs](/docs/).
– Refunds and cancellation terms: [refund policy](/refund-policy/).
– Anything the portal can’t do: [email support](/support/) with your license email.